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faq - frequently asked questions

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What is the WiFi Manager?

The WiFi Manager enables you to enjoy the optimal use of Wireless Networks -- it makes the wireless Internet secure, fast and individual. The WiFi Manager makes it possible for you to stay at the cutting edge of the operator offers that are currently exploding on the market (and these offers often overlap one another, confusing the issue even more!). The WiFi Manager thus ensures that you always find both the best and the cheapest network to match your requirements. Just select your network (your Hotspot) with the help of the WiFi Manager - and the WiFi Manager will configure your Wireless LAN time online, using a multitude of features that are as user-friendly and secure as you could possibly imagine - automatic login to commercial networks and the establishment of bug-proof connections are just two of the many features the WiFi Manager can offer you.
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What do I need to install the WiFi Manager?

The Client is slim-line software and runs on all the usual Windows systems like

  • Windows 2000
  • Windows XP
  • Windows Vista

and it needs

  • only 4-5 MB of free memory and
  • at least 16 MB main memory
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How can I log in to a Hotspot (Wireless Network)?

After installing the WiFi Manager, you can dial into a wireless network right away, always assuming that you're near a Hotspot. Please bear the following in mind:

  1. Open the WiFi Manager. All networks within range of your location will be displayed on the Network Page.
  2. Right-click to choose the network into which you wish to dial. Now click Connect in the pop-up window.
  3. If you wish to use a public network, you're done - as simple as that! You're immediately online.

If you want to use a private or commercial network, you only need to enter your access data (name and password).

The WiFi Manager also offers you an optional automatic login, meaning that you only have to enter your access data into a particular network once. However, before you use this option, please bear in mind that others who use your computer can also dial into that network - using your account. You should only activate this option if you are a single user.

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I don't have a login account? What now?

You can still use the public networks (Hotspots). To really get the full benefits of the WiFi Manager, however, we strongly recommend that you ask for a login account to be activated.

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How do I install the WiFi Manager?

Visit the download page, load the installation package to your computer and open it. Now simply follow the instructions.

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How do I uninstall the WiFi Manager?

Choose “Programs -> WiFi Manager -> Uninstall WiFi Manager” in the Windows start menu and follow the instructions on the screen.
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How much does the download of the client cost?

The download of the WiFi Manager is free of charge!

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What exactly is a Wireless Hotspot?

A Hotspot is a location where the access signal of a wireless network is received. The heart of a wireless network is its base station - it enables access to the Internet and also enables mobile device users (e.g. laptops) to access that particular network, providing that they are within a perimeter that is usually 50 to 500 meters distant from the base station itself.

You'll find Hotspots in hotels, bars, airports and public places.

Although the radio waves of a Hotspot can penetrate house walls, its range is diminished by such obstacles. In an ideal situation, transmission speed can be over 600 MB per minute, but this varies according to the number of people using it. The number of Hotspots available in Britain is increasing on a daily basis.

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Which Wifi cards are supported by the WiFi Manager?

The WiFi Manager supports the Wifi cards of the following suppliers:

  • DLink 650+
  • Netgear 511
  • Proxim
  • Enterasys
  • Orionco
  • Intel Pro
  • LanCom
  • ASUS WL-100G

All the cards that support NDIS 5.1 API should also function. Please ensure that you always have the latest driver installed.

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How can I help to expand the database further, or improve it?

Have you discovered a Hotspot which the WiFi Manager doesn't recognise? If this is the case, just fill out our form with the details of the Hotspot and send it us.

Register a Hotspot now

The more exact the Hotspot details, the happier we'll be! Besides the name of the network and the address of the Hotspot, this also includes its operator and - if possible - information about the rates charged. If you don't have all the information. Then just send us what you have. Our team will pursue every piece of information received from you and "fill in the missing spaces".

If you have any question at all about our database (e.g. if you want to report an error, etc.), or about the WiFi Manager, please contact: hotspots@spotigo.com